Shipping
In stock items will be shipped within 1-3 business days. With Custom Creations, please allow up to 2 – 4 weeks depending on your order for completion. If you require something urgently please contact me at: hello@thecottonchick.com.au
The Cotton Chick uses Australia Post shipping and only ships within Australia.
Please ensure you provide the correct shipping address upon checkout. We are not responsible for items being wrongly delivered due to the incorrect address being provided. If you believe there may be a mistake in the shipping address you provided, please contact me immediately: hello@thecottonchick.com.au
The Cotton Chick ships from Benalla, Victoria. If you would like up to date shipping time frames please check the Australia Post website as these can sometimes be effected by peak periods and natural disasters.
Standard shipping: Most standard parcels should be delivered within 3-7 business days, however, depending on where you live, your order should reach you within 4 – 10 business days.
Express shipping: Metro areas can expect to receive their delivery within 1 – 3 business days.
Occasionally in more remote areas, delivery could take up to 4 business days.
Shipping is currently set as per weight of products and costs determined by Australia Post. Please contact me for Express Shipping at hello@thecottonchick.com.au